With one week to go until the Olympic Games Opening Ceremony, Paris 2024 is presenting the key information and must-have tools for all spectators attending the Games.
Everything is in place for all fans to be ready ahead of their visits, so they know what to prepare at home ahead of their trip, on their way to the venues and upon their arrival to ensure they enjoy an unforgettable and stress-free experience at Paris 2024
There are key tools for all Paris 2024 spectators to have to help them enjoy their visit:
- Three must-have apps: Paris 2024 Tickets, Paris 2024 Olympic Games and Public Transport Paris 2024
- Spectators Guides for every discipline and venue
RIGHT NOW
1. Log in to the Paris 2024 Tickets app and enter the name of the spectator for each ticket. Tickets can’t be printed, so this step is essential to access the venues. A specific QR Code associated with each ticket will be available shortly before the session and is accessible offline. If your tickets were bought for friends and family, please transfer them 48 hours before the session begins. All tickets are linked to the name of the purchaser.
2. Download the official Paris 2024 Olympic Games app and make sure you have read all the necessary information, including the Spectators Guide, emails and the official Paris 2024 website.
BEFORE LEAVING FOR THE VENUE
3. Plan your travel to arrive 1H30 before the session begins: Paris 2024 advises all spectators to travel sustainably and buy their transport ticket(s) in advance to save time. Information on all Paris public transport can be found on the Public Transport Paris 2024 app.
4. Prepare your on-site payments: at food and beverage kiosks and in official stores, Paris 2024 accepts Visa for credit/debit card and mobile payments, along with cash. For spectators without a Visa method of payment, Visa Prepaid Card kiosks will be available at all venues, while the Visa Go app allows users to add money to a prepaid virtual Visa card.
5. There are no lockers or storage facilities available to spectators at venues and prohibited items will not be returned upon exit. A non-exhaustive list of prohibited items is available in all Spectators Guides and will be communicated to all tickets holders via email.
- Some allowed items:water bottle (metal or plastic, up to 75cl), small foldable umbrellas, pushchair, external battery for mobile phone, sunscreen (spray or mister), personal mobility devices for people with disabilities, flags of the countries and territories participating in the Games, without rigid poles and a max size of 1×2 meters, etc.
- Some prohibited items:helmets (motorbike and bicycle), luggage and bags (bigger than 25L), golf or stick umbrellas, means of personal travel and associated batteries, alcoholic beverages, etc.
6. Check the weather forecast and plan accordingly: protection against the elements includes a wide-rimmed hat, sunscreen, sun glasses, foldable small umbrella and a water bottle.
7. Bring a water bottle: as part of its commitment to hosting a sustainable event, Paris 2024 allows water bottles up to 75cl (metal or plastic) on venues, with the exception of Marseille Stadium. Water fountains will be available at venues.
8. Make sure your mobile phone has enough battery.
ARRIVING AT THE VENUE
9. Present the access QR Code on the Paris 2024 Tickets app.
10. Enjoy! An interactive map of the venue is available on the Paris 2024 Olympic Games app, where you can discover the food and beverage spots, official stores and more. Activities will take place outside and inside the venues before the sport takes the lead!
In case of any change impacting the start of a session, all tickets holders will be immediately informed via text message.
3 MUST-HAVE TOOLS
Tickets Paris 2024 App
- Log-in with the info used to buy the tickets or create an account to access transferred tickets
- Access all tickets
- Access QR Codes for each session, even offline as long as a first log-in took place before the session
- Ticket transfer
- Ticket resale via the official resale platform
DOWNLOAD THE APP
Paris 2024 Olympic Games App
- Log-in with the same info used for the Paris 2024 Tickets app
- “My events” is a personalised space for each spectator with an interactive venue map, dedicated spectators guide and more based on the tickets they have bought
- “Important Info” alerts you to any last-minute changes (session’s start time changes, transport info etc.)
- A full competition schedule with results and live alerts
- “Sport Coach” is a digital assistant equipping you with more knowledge of Olympic and Paralympic sports
- A complete Paris 2024 experience: Champions Park, Club France, Clubs 2024, Cultural Olympiad and more. All festive events throughout France are in the app via the Games map
DOWNLOAD THE APP
Public Transport Paris 2024 App
- Created by Ile-de-France Mobilités
- Plan travel
- Buy transport tickets (Paris 2024 Pass accessible directly on the app)
- Get all traffic info
DOWNLOAD THE APP Android or IOS
More info: to travel through Paris and in all host territories, to discover all celebrations planned in France and to access all useful contacts, read the Games Visitor Guide created by French government.
To download the official apps logos: https://contentlibrary.paris2024.org/s/rgt3r9fx48mgzprszq88j5n
To download the official apps video campaign: https://contentlibrary.paris2024.org/s/7jcqhnp99mbcg2v3zr6qqrr
