Qatar Airways Retains Skytrax ‘Airline of the Year’ Title for a Record Ninth Time

The national carrier of the State of Qatar continues to lead the aviation industry with multiple top awards including ‘World’s Best Business Class’, ‘Best Airline in the Middle East’, and ‘Best Business Class Airline Lounge’

DOHA, Qatar – Qatar Airways has once again been named the ‘World’s Best Airline’ by the prestigious international air transport rating organisation, Skytrax, retaining the top position for a record-breaking ninth time. This achievement reaffirms the airline’s steadfast commitment to delivering excellence across every touchpoint of the travel experience.

In addition to securing the airline industry’s highest accolade, Qatar Airways was also awarded:

• World’s Best Business Class

• Best Airline in the Middle East

• Best Business Class Airline Lounge (Al Mourjan Lounge – The Garden at Hamad International Airport)

• Skytrax Five-Star Airline recognition

Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, said: “Being named the World’s Best Airline by Skytrax for the ninth time is an extraordinary honour. This recognition is far more than an award, it is a celebration of the passion, precision and purpose that defines who we are as an airline. To retain this title in a highly competitive and ever-evolving global industry reflects the relentless efforts across every part of the business, from the frontline to behind-the-scenes, the passion and commitment of our people continue to set new standards in aviation.

“We are equally proud to have been named the Best Airline in the Middle East, to once again hold the title of the World’s Best Business Class, and to be recognised for offering the Best Business Class Airline Lounge experience globally. These accolades reaffirm our ambition not only to lead, but to redefine what exceptional service means in aviation. Whether on the ground or in the air, we strive to deliver a seamless, elevated journey that anticipates the needs of our passengers and reflects the highest standards of quality, comfort, and innovation.

“Being continuously recognised as a Skytrax Five-Star Airline further underscores our mission: to set new benchmarks for the industry and to ensure that our passengers feel genuinely cared for, valued and inspired to return. These awards are not just wins for us, they are a tribute to the trust of millions of travellers who choose us every year and a clear validation of our vision to shape the future of air travel.”

Skytrax CEO, Edward Plaisted, said: “It is a fabulous achievement for Qatar Airways to win the World’s Best Airline title for 2025, the ninth time they have triumphed in the awards history. Qatar Airways achieved excellent results across many award categories, with their Business Class winning the World’s Best Business Class, and their Al Mourjan Garden Lounge named the World’s Best Business Class Airline Lounge. We congratulate Qatar Airways on these successes which should be a source of great pride and satisfaction for the airline management and staff.”

These recognitions are the latest milestones in what has already been an exceptional year for Qatar Airways, as the airline continues to enhance its network, product offerings, and service innovation across its global operations.

As the national carrier of the State of Qatar, Qatar Airways remains committed to delivering world-class service, redefining passenger experience, and inspiring confidence and loyalty in travellers around the world.

The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners. The awards are referred to by media around the world as “the Oscars of the aviation industry”.

All costs of the Survey and Awards event are paid by Skytrax, and airlines do not pay any entry or registration fee. There are no charges for use of the Award logos and results

The online customer survey operated from September 2022 to May 2023, together with invitations sent to previous year respondents in the survey database. The customer survey was provided in English, French, Spanish, Russian, Japanese and Chinese

Survey entries are screened to identify IP and user information, with all duplicate, suspect or ineligible entries deleted. More than 350 airlines are featured in the final Award results.